FAQ

Q.

What is Ubid.lk all about? What is the concept?

A.

Ubid.lk is an unique online auction platform. It’sjust like you do fun bargain deals while doing online shopping. Main concept isto minimize the conversations between Sellers and buy which allows both partiesto agree on their preferred price at one place. It allows you to BID on anyproduct and gives you to stand on your prices.  

Q.

How does Ubid auctions work?

A.

Registered Ubid advertisers can post their products by just clicking on the Green tab "POST YOUR AD". Auction clock can be set to maximum of 30 days and once upload of photos and Description is completed, the clock starts counting down. 

Each time a bid is placed, Price can be either increase of decrease. Minimum amount is 75% of the starting price and there is no limit for maximum price. Once you place a bid, your price will go to advertisers where he/she has the freedom of agreeing or disagreeing to the price.  Process continues until the auction clock runs out or advertiser ends the bid. 

When the auction clock reaches to end, no more bids are received, the auction is over 

Q.

Do I need to register prior to post an ad?

A.

No. Seller can post and Ad without getting registered before posting an advertisement.  But, the website will automatically create a user account for you and the login details will be sent to your email address.

Q.

How can I start bidding on Ubid auctions?

A.

Getting started is super easy. You can either createan account by clicking on the “Register”button on homepage or you can just use your mobile number to start bidding. You will receive a free bid pack.

If you want more bids you can just buy bid packageby clicking on the “Bid pack” button at membership page.

Q.

What are Bid packs and how much does it cost?

A.

To place a bid on promotion auctions, you would need Bidpacks. Each account or Mobile number has 10 bids. When it’s over you can purchase Bids in different packs. Each Pack costs you Rs.100/- and contained 20Bids which does not expire . 

Q.

How long does Ubid auction last?

A.

Advertiser can select the bidding period maximum of 30 days. An auction closes if the advertiser ends the bidding and /or the auction clock runs out. In case of any technical issues or server downtime an auction will go to PAUSED mode automatically.

Q.

What are Junkyard ads?

A.

We guess you've heard about Junkyard Ads. So we brought that concept to here for buying and selling of industrial, construction, retail, Electronic and domestic wastes & unwanted products. Helping you to clean up your place while facilitating collectors to find the right place.

Q.

Can I open more than one account on Ubid.lk?

A.

No. it is illegal to operate multiple accounts by single user. Our system monitors your IP address and MAC address. If you are found violating this rule, we will terminate your account permanently and your unused bids will be void.

Q.

Is there any limit? Can I participate and win unlimited auctions?

A.

There is no limits at Ubid. You can participate in unlimited auctions. There is no such limitations like other bidding websites.

Q.

How long does my bid pack valid after I purchase? Are unused Bid packs refundable?

A.

Bid packs purchased by you are always yours. You can use them any time during promotion auctions. However, Bid packs are nontransferable and non-refundable. You must use the pack in promotion auctions only.

Q.

What are the payment methods to buy bid credits or to make payments for the products?

A.

We use approved payment gateway WEBXPAY, allows you to pay through credit and debit cards (VISA, MASTER, AMEX, Dinners club, Discover) and banking walets (Sampath VISHWA, DFCC Wallet, Dialod Ez cash, Mobitel mcash, FriMi)

Q.

My ad request is rejected. What is the reason?

A.

There can be one or many reasons for ad rejections. We will send you the reasons for the rejection. Sellers can amend the ad according our standards and polices and re submit for review.

Q.

I made a business with a seller in your site. But I want to contact him to clarify something. But he is not reachable. Can you please help me out to contact him?

A.

According to our privacy policy and disclaimer policy we are not able to share any seller details to any other party regarding a trade.

Q.

My question is not listed here and I need further clarifications

A.

We are open minded, just contact us through +94715666616, Whatsapp, messenger, Telegram or by dropping an email at any time

Q.

What are Junkyard ads?

A.

We guess you’ve heard about බෝතල් පත්තරේ. So webrought that concept to here for buying and selling of industrial,construction, retail, Electronic and domestic wastes & unwanted products.Helping you to clean up your place while facilitating collectors to find theright place.